Privacy Policy — Backyard Buddies Petting Zoo

Effective Date: August 31, 2026

Backyard Buddies Petting Zoo ("Backyard Buddies," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have — including with respect to our SMS/text messaging program.

We may collect the following types of information when you interact with us, including through our website, contact forms, booking forms, and text messaging program:

• Contact information, such as your name, phone number, and email address
• Booking and visit details, such as preferred dates, group size, and event type (e.g., birthday parties, school visits)
• Message content, when you text us or submit an inquiry through a form
• Technical information, such as IP address or browser type, if collected automatically through our website

We only collect the information necessary to respond to your inquiries and provide our services.

We use the information we collect to:

• Respond to inquiries submitted through our website or contact forms
• Confirm, schedule, and manage bookings, visits, and events
• Communicate with you via phone, email, or text message about your inquiry or booking
• Improve our services and customer experience
• Comply with legal obligations

We do not use your information for automated decision-making or profiling.

If you provide your mobile phone number to Backyard Buddies Petting Zoo — for example, through a website form — you may receive text messages from us related to your inquiry, booking, or visit.

• Message frequency varies depending on your interaction with us.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You may opt out of receiving text messages at any time by replying STOP to any message.
• For assistance, reply HELP or contact us using the information in Section 8 below.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted for all use case categories except for text messaging opt-in consent, which will not be shared with any third party.
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We do not sell, rent, or trade your personal information, including your mobile phone number, to third parties for their own marketing purposes.

We may share information with:

• Service providers who help us operate our business (e.g., scheduling or communications platforms), solely to help us provide our services to you
• Legal authorities, if required to comply with a law, regulation, or valid legal process

Any service providers we work with are contractually required to protect your information and are prohibited from using it for their own marketing purposes.

You have the following choices regarding your information:

• Opt out of text messages at any time by replying STOP to any message from us
• Opt out of email communications by using the unsubscribe link in any email we send
• Request access to or deletion of your information by contacting us using the details in Section 8

We take reasonable administrative and technical measures to protect the personal information we collect from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and text messaging program are intended for use by adults booking or inquiring about visits, parties, or events. We do not knowingly collect personal information directly from children under 13 through our forms or messaging program.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Backyard Buddies Petting ZooEmail: animalsnuggles@backyardbuddiespettingszoo.com Phone: (732)663-9060 Website: https://backyardbuddiespettingzoo.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.